Keith’s welcome: Poor IT causes employees to vote with their feet

Welcome to this bumper Autumn edition of AVAIL, which is packed with news and features to get your teeth into. With Hybrid IT continuing to be a much discussed topic, our recent Tame the Bear research demonstrates managing this mixture of old and new technology is emerging as one of the main challenges IT professionals are grappling with today.

Giving teeth to the need for digital transformation, Part II of the Tame the Bear research shows that frustration with not having the required IT tools can lead employees to ditching their jobs and moving to a more digitally-progressive employer.

Our ability to work with mixed customer environments is exemplified by Sungard AS’ Disaster Recovery as a Service, which has been awarded Leader positioning by Gartner in its authoritative Magic Quadrant for the second year running. The analyst has also placed AssuranceCM in the Leader position of its Business Continuity Management Planning Software Worldwide Magic Quadrant for the second year in a row.

We bring you a real-world example of global IT transformation involving a Hybrid IT infrastructure currently being undertaken by the dynamic logistics business Menzies.

Security is of paramount importance in building resilience and on this topic we highlight the growing ransomware threat, whereby businesses are literally held to ransom to regain control of their IT systems or data.

In service news, we turn the spotlight on our new managed cloud recovery service for AWS, which we hope will eliminate headaches and bring peace of mind to many, and our exciting new Discovery & Dependency Mapping (DDM) service will help you take the bear by the tail and unlock the mysteries of your production IT department at last.

As always, I hope you enjoy this issue and my team welcomes your feedback on any aspect of the magazine. Just send your comments to the editor at jenna.powell@sungardas.com

Keith Tilley

EVP, global sales and customer services management

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