This issue seems to have a theme of ‘change’. An interesting Sungard Availability Services-commissioned report that reveals the extent to which cloud computing has been a disruptive technology, radically changing the business landscape.

Elsewhere, we share the findings of several studies: one looks at IT governance in a changing world, another explores how an organisation’s ability to change is critical to business survival while a third report reveals that the swift migration to the cloud we have seen over recent years is continuing unabated.

In home news, we have just launched two new services in Dublin with the introduction of DDoS (Distributed Denial of Service) and our globally recognised dedicated workplace in Dublin with the opening of two new customer suites.

Please note that from 1st January all Sungard Availability Services email addresses change to @sungardas.com. We’d hate your emails to bounce back so please update your address books to ensure important messages to your Sungard AS contacts continue to be delivered.

One thing that remains unchanged is our commitment to continually improving the service we give you. In this regard, we bring you the headline results of this year’s customer survey – thank you if you’re one of the 201 people who took the time to give us your feedback.

As always, I hope you enjoy this issue and my team welcomes feedback on any aspect of the magazine, particularly your views on its new online format. Just send your comments to the editor at AVAIL@sungardas.com

All that remains is for me to wish you a happy and peaceful festive season on behalf of all of the Sungard AS team!

Gary Watson
General Manager Ireland